
What Do Geoinformation Technology Users Really Need?
Guest post by Sadra Matmir1 | TU Dortmund University / Bochum University of Applied Sciences (Hochschule Bochum)
The Challenge: Making FAIR Research Infrastructure Useful in Practice
Open Science and FAIR principles have made significant progress in improving access to scientific data and computational research. However, an important challenge remains:
Making research outputs FAIR and providing them through research infrastructures does not necessarily mean that potential users will adopt the technologies that make them available.
Geoinformation Technologies (GITs) can provide powerful analytical capabilities, but their adoption in planning and environmental practice depends on much more than technical performance. Usability, perceived benefits, organizational requirements, and users’ technical skills all play important roles. This raises a central question:
How can we better understand the gap between GIT developers’ perspectives and the needs of planning practitioners?
I explored this challenge in my master’s thesis “Evaluating technology adoption by planners using a data-to-knowledge package for flood risk management” in spatial planning at TU-Dortmund University, building on interdisciplinary collaboration within the EU-funded AquaINFRA project. In cooperation with researchers and developers from Hochschule Bochum, Aalborg University, and 52°North, we developed the Elbe Data-to-Knowledge Package (D2KP), building on existing research on dasymetric population mapping by Ida Maria Bonnevie and colleagues2. A quick information for those who haven’t heard about the Data-to-Knowledge Package: The main objective of the D2KP is to enhance the reusability of computational research outputs by enabling users to seamlessly trace the process from raw data to analysis and knowledge generation. It contains everything that is needed to reproduce the analysis plus additional products that make reuse and interaction with the analysis easier. Further details can be found in a previous blog post.
Following the D2KP development guideline3 prepared by Markus Konkol at 52°North, we transformed Ida Maria Bonnevie’s original R-based research scripts into a modular and reproducible workflow for the German part of the Elbe River basin. The process involved restructuring the analytical code into reusable functions, preparing a Docker-based computational environment, and collaborating with the AquaINFRA development team to integrate the components into the AquaINFRA Interaction Platform (AIP) and Virtual Research Environment (VRE).
The resulting Elbe D2KP connects FAIR datasets, analytical code, and reproducible workflows. As part of my research, we demonstrated its practical application by combining the population distribution outputs generated by the Elbe workflow with HQ100 flood hazard zones. This analysis was conducted using the QGIS tool integrated into the Galaxy-based VRE, allowing users to explore the potential application of these outputs in flood risk management. During the demonstration, participants tested the Elbe D2KP and explored its results through the AIP and VRE. The entire process was carried out through a standard web browser, without requiring users to install any additional software (Figure 1).
Figure1: Overlay of Elbe D2KP workflow outputs with HQ100 flood hazard zones using the QGIS tool integrated into the AquaINFRA Virtual Research Environment (VRE). The map displays two vector layers: the subbasin population density layer generated by the Elbe D2KP workflow and the HQ100 flood hazard layer for Brandenburg.However, the main objective of my research went beyond technical implementation. It focused on a broader question: How do different stakeholder groups perceive the adoption of geoinformation technologies ?
To investigate this, I applied Fuzzy Cognitive Mapping (FCM), a participatory, semi-quantitative method used to represent how people understand complex systems. Participants identify factors influencing the adoption of GIT, connect them through cause-and-effect relationships, and assign positive or negative weights indicating the perceived direction and strength of these relationships. The resulting cognitive maps allow different stakeholder perspectives to be visualized and compared. We used the online MentalModeler platform to collaboratively develop and visualise Fuzzy Cognitive Maps (FCMs) and conduct scenario simulations exploring how the introduction of the Elbe D2KP might influence technology adoption from practitioners’ perspectives.
The assessment was conducted through two stages of workshops. First, during the AquaINFRA partner meeting in Oslo in December 2025, developers, researchers, and project managers worked in eight groups to identify factors influencing the adoption of GIT and construct their FCMs. One of the well-connected FCM maps developed by AquaINFRA partners is presented in Figure 2.
Figure 2 . A well-connected Fuzzy Cognitive Map (FCM) developed by AquaINFRA partners during the workshop in Oslo, Norway.In the second stage, workshops and guided sessions were conducted with planning practitioners from Stadt Bochum and Emschergenossenschaft4 in Germany in January 2026. Participants developed cognitive maps representing their perspectives on GIT adoption and were introduced to the Elbe D2KP through its analytical workflow and practical flood risk management application. Figure 3 presents the FCM developed during the Emschergenossenschaft session.
Figure 3: Fuzzy Cognitive Map (FCM) developed with water management practitioners from Emschergenossenschaft during the workshop in Germany.Following this introduction and testing the Elbe D2KP, FCM scenario simulations were conducted to explore how the perceived introduction of the D2KP might influence different adoption-related factors within the practitioners’ cognitive maps. This approach allowed us to compare the perspectives of the AquaINFRA team and potential users while investigating the perceived benefits and challenges associated with adopting the D2KP concept by planning practitioners.
What Did We Learn?
The findings revealed an interesting difference between the perspectives of GIT developers and practitioners. While both groups recognized factors such as cost, usability, and perceived benefits, they understood their relationships differently. AquaINFRA partners generally described adoption through interconnected technical and organizational factors, whereas practitioners focused more directly on usability, integration, and benefits for their daily work.
Interestingly, substantial differences were also observed among the AquaINFRA partners themselves. Although they were directly involved in developing and implementing the AquaINFRA infrastructure, their FCMs revealed different understandings of GIT adoption. Even when participants identified similar influencing factors, they often perceived the relationships between these factors differently. This highlights that involvement in developing a GIT does not necessarily lead to a shared understanding of its adoption.
Scenario simulations introducing the Elbe D2KP into the practitioners’ cognitive maps suggested positive changes in perceived benefits and ease of integration. However, both models also indicated challenges related to user-friendliness. These results represent stakeholder perceptions and modelled scenarios rather than measured technology performance, but they highlight an important potential trade-off between analytical capabilities and accessibility.
The Takeaway: FAIR-based GIT Needs User Perspectives
This research highlights two important lessons for developing and adopting new GITs.
First, technology adoption is shaped not only by individual factors, such as usability, cost, and perceived benefits, but also by how these factors interact. Using Fuzzy Cognitive Mapping (FCM), we identified both shared concerns and differences in how stakeholders understand the relationships between them. This revealed patterns of agreement and fragmentation that might otherwise remain hidden, even among people directly involved in developing the same research infrastructure.
Second, successful adoption requires bridging the gap between developers’ perspectives and practitioners’ needs. While developers often focus on technical infrastructure and system functionality, practitioners place greater emphasis on practical benefits, usability, and integration into their existing workflows. Our findings highlight the importance of understanding these different perspectives and aligning them throughout the technology development process.
The experience within AquaINFRA demonstrates that technical quality, reproducibility, and FAIR compliance alone are not sufficient to ensure successful adoption. Equally important are clear communication of how technologies work, accessible training materials, and continuous engagement with potential users.
Ultimately, making research infrastructure FAIR is an essential step toward reusability, but turning reusable research into technology that people can confidently adopt requires a shared understanding between developers and practitioners.
References
1 Sadra Matmir is a research associate at Bochum University of Applied Sciences (Hochschule Bochum), working on the EU-funded AquaINFRA project, focusing on reproducible geospatial workflows, Open Educational Resources (OERs), and technology adoption. He holds master’s degrees in Geoinformation Science from the University of Twente in the Netherlands and Spatial Planning from TU Dortmund University in Germany.
2 Bonnevie, I. M., Hansen, H. S. and Schrøder, L. (2024): Dasymetric Algorithms Using Land Cover to Estimate Human Population at Smaller Spatial Scales. ISPRS International Journal of Geo-Information, 13(12), p. 427. https://doi.org/10.3390/ijgi13120427
3 Konkol, M. (2024): User Guide: Creating a Data-to-Knowledge Package. Zenodo. https://doi.org/10.5281/zenodo.15772477
4 The Emschergenossenschaft is a public water management association responsible for the Emscher River Basin in Germany’s Ruhr region. Founded in 1899, it focuses on wastewater management, flood protection, river restoration, and sustainable water resource management.





Empowering Conservation Through Open Technologies with 52°North and PEOPLE-ECCO
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Panoramax as the new provider of the Street View plugin[/caption]
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